ALMEX Refacciones

Privacy Policy

Last updated: January 2025

1. Data Controller

ALMEX Refacciones (hereinafter "ALMEX"), with domicile in Monterrey, Nuevo Leon, Mexico, is responsible for the processing of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

2. Personal Data Collected

For the purposes stated in this Privacy Policy, we may collect the following personal data:

  • Full name
  • Email address
  • Phone number
  • Company or organization (optional)
  • Messages or comments submitted through the contact form

ALMEX does not collect sensitive personal data through this website.

3. Purposes of Data Processing

Your personal data will be used for the following primary purposes:

  • To respond to your information requests and inquiries.
  • To manage the sending of quotes for ALMEX products.
  • To provide post-sale support and follow-up.

As secondary purposes, your data may be used to:

  • Send informational and promotional communications about ALMEX products and news (newsletter), provided you have given your consent.
  • Conduct internal statistics and analysis to improve our services.

If you do not wish your data to be processed for secondary purposes, you may communicate this to the email address indicated in the Contact section.

4. Data Transfers

ALMEX does not transfer personal data to third parties, except in the following cases permitted by the LFPDPPP:

  • When required by a competent authority in the exercise of its functions.
  • To technology service providers acting as data processors (e.g., email services), under confidentiality agreements.

5. ARCO Rights

You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO Rights), as well as to revoke your consent for their processing. To exercise these rights, send your request to the email [email protected] with the following information:

  • Full name of the data subject.
  • Clear description of the right you wish to exercise.
  • Copy of official identification to verify your identity or that of your legal representative.
  • Email address or physical address to receive the response.

ALMEX will respond to your request within a maximum period of 20 business days, in accordance with the LFPDPPP.

6. Use of Cookies and Tracking Technologies

This website may use cookies and similar technologies to improve the user experience and collect statistical information about site usage. The cookies used are:

  • Essential cookies: necessary for the basic functioning of the site.
  • Analytical cookies: allow collecting information about site usage to improve its performance and content.

You can configure your browser to reject cookies; however, this may affect the functionality of certain areas of the site.

7. Changes to the Privacy Policy

ALMEX reserves the right to modify this Privacy Policy at any time. Any changes will be published on this same page. We recommend reviewing this notice periodically to stay informed about how we protect your data.

8. Contact

For any questions or requests related to this Privacy Policy, you can contact us through:

Competent authority: National Institute for Transparency, Access to Information and Personal Data Protection (INAI) — www.inai.org.mx